SMOP replaces 15 fragmented point solutions with a single integrated system — complaints, water, roads, workforce, GIS, finance, and more. Real-time tracking, AI insights, and offline-first field operations built in.
Selectively onboarding pilot municipalities. No self-serve signup — we scope your needs directly.
Purpose-built for government operations. Not adapted from generic enterprise software, not a collection of disconnected apps.
Every municipality gets fully isolated data, custom branding, configurable workflows, and independent module licensing — on shared infrastructure that keeps costs low.
PostGIS-backed ward boundaries with point-in-polygon validation. Complaints, assets, and field events auto-assigned to the right ward. Route optimisation built in.
State machine transitions, SLA thresholds, categories, and approval workflows are configured per tenant through master data — no deployments needed to change business rules.
Live dashboards, SLA compliance tracking, worker productivity scoring (KPI formula: 40% tasks + 40% attendance + 20% compliance), and anomaly detection on sensor readings.
Complaint spam scoring, attendance fraud detection (mock GPS, impossible speed, teleport-jump), asset risk scoring, and anomaly alerts using Z-score analysis on sensor streams.
Full localisation across Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Urdu, Arabic (RTL), and 7 more. Citizen-facing interfaces adapt to their language.
Each module shares the same tenant, auth, audit, GIS, and analytics layer. Enable what you need — expand as you grow.
Highlighted modules are functional in staging · Others are in active development
Your workers are on the ground, not at a desk. SMOP is designed for that reality.
Field workers execute trips, attendance, and tasks without connectivity. Actions queue locally and auto-sync with idempotent replay when connection is restored.
Server-Sent Events stream real-time location updates to supervisors. Battery-aware GPS sampling — 30s when charging, 5 min when below 15% battery.
4-layer defence: mock location flag detection, impossible speed check, teleport-jump detection, and Z-score anomaly on GPS streams. Biometric attendance with selfie capture.
Photo evidence (before/after), GPS check-in validation, and digital signature capture for sanitation and road repair work orders. Evidence stored per task.
Annual leave entitlement enforcement, shift assignment against live availability calendars, contractor registry with performance history and cost variance tracking.
Severity-aware SLA thresholds per complaint/defect type. Cron runs every 5 minutes — auto-escalates breached items with supervisor notification across all modules.
Built for the accountability requirements of public institutions.
Early access. Hands-on. One municipality at a time.
We have a call to understand your size, current challenges, and which modules are most urgent.
We are transparent about what is production-ready and what is still in development. We only onboard if we can genuinely serve your needs today.
We configure your tenant — workflows, master data, user roles, ward boundaries — and work alongside your team during rollout.
Pilot municipalities directly shape the product roadmap. Your operational feedback is our most valuable input.
Most municipalities run 10–15 disconnected tools. SMOP replaces them all.
We are selectively onboarding pilot municipalities. Reach out and we will set up a call to understand your needs and discuss fit — no sales pressure, no self-serve forms.
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